Privacy Policy

  • Information you submit through our website:

 

  • To help keep IGIVU LLC a safe place to lend and borrow, we require certain information to verify your account. This will be some or all of the following: your name, ID, email address, phone number, a selfie photograph, address or information about your employment or studies.
  • We might also collect information from communications you make through the platform and other information about how you use the website.

 

  • Information from social media accounts
  • Information from any social media accounts that you share with us or sign up with.

Cookie information

  • By using the IGIVU LLC website, you agree to our use of cookies:
    • We use Session, Persistent and Third-Party cookies to track what you’re doing on the site in order to help us improve it and give you a better experience in the future. Please note that cookies don’t store your banking details.
    • You can turn cookies off at any time (although this will reduce the quality of your user experience). Exactly how will depend on your browser or phone settings – try searching Help on your browser toolbar or go to your phone settings to change cookie controls.

 

  • How do we use your information?

 

To provide, analyze and improve the IGIVU LLC, we use your data to:

  • Enable you to use the IGIVU LLC service, communicate with other users, access customer service and receive relevant communications and notifications from us.
  • Contact you via email, SMS or phone if we need to send you information relating to your IGIVU LLC account.
  • Google Analytics We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services such as Google analytics.

 

  • To keep IGIVU LLC a safe place to lend and borrow and to meet our legal obligations, we use your data to:

 

  • Search your record at immigration and fraud prevention agencies.
  • Prevent illegal activities like money laundering, tax evasion and fraud.
  • Enforce our Terms of Service and other policies and resolve any disputes with any of our Members.

 

  • To exercise our legitimate interests (which doesn’t involve overriding your privacy rights), we use your data to:
  • Market products, services or new features we think you’ll like, online or via text and email.

Who do we share it with?

We have never and will never sell your data to 3rd parties. We might share your personal information with:

  • Anyone who works for us, if they need it to do their job. This is only ever on an as-needed basis.
  • Any organization which supports any of our services you use, when they need it to offer those services, including:
    • Stripe, our payment processors, who hold details from your rentals with us in order to verify your payment. These may include your name, ID, payment cards and bank accounts.
    • Intercom, our customer messaging (Live Chat) platform
    • Credit reference agencies
    • Analytical, Know Your Customer (KYC) and cyber security service providers
  • Anyone who you give us explicit permission to share it with.

 

Where necessary, we’ll also share information to comply with regulatory authorities, to enforce our Terms of Service or other agreements and to protect the rights, property or safety of us, our customers or others.